Surprisingly, Apple announced its new self-service repair program, which will make it easier for consumers and smaller repair shops to repair Apple devices.
Here we take a look at everything we know so far about Apple's Self Service Repair program.
What is Apple's Self-Service Repair Program?
In a press release that nobody saw coming, Apple announced its new self-repair program. The new program will give confident individuals and smaller repair shops access to genuine Apple parts, tools, and manuals.
Image source: Apple
With this unprecedented access to real resources, individuals can fix their Apple devices without the expensive costs associated with doing Apple's own repairs. It also means smaller repair shops can offer these services and compete with Apple on prices.
After customers sign up for self-service repair, they can view the instructions on how to repair their device. They are then directed to a dedicated online shop to order the original parts and tools they need, just like in existing stores like iFixit.
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As soon as the parts have arrived, the customer can repair the device at home. Customers can even send the used parts back to Apple for recycling and receive credit in their account.
Apple makes it clear that repairing a device is not for everyone. The program is intended for "individual technicians", as many customers would not feel comfortable opening their device themselves.
Of course, smaller and independent workshops also benefit from the program. The stores will be able to use the cheaper and easy access to original parts and already have the repair knowledge.
When is Apple Self-Service Repair available?
In the press release, Apple stated that Self Service Repair would roll out in early 2022. Unfortunately, this first version is only intended for the USA.
Later this year, Apple will begin expanding the program to additional countries so that even more customers can repair their own devices.
What devices and parts are in the Apple Self-Service Repair Program?
Apple is kicking off self-service repair, with the iPhone 12 and iPhone 13 covered. The program will then be expanded to include M1 Mac computers in the course of 2022.
It's unclear whether Apple will expand support for older devices at a later date. While it would help customers with older devices that might need repair, the majority of Apple customers use newer devices.
As Apple stated in the press release, the first phase of the self-service repair program focuses on the iPhone battery, screen and camera – the most frequently serviced modules. Apple hasn't specified the exact parts, but these are likely to include new lenses, new screens, and new batteries.
While Apple mentioned that additional repairs would be available in 2022, the company didn't specify which repairs should be done. We also don't currently know what repairs will be available for Macs.
How Much Will Apple Self-Service Repair Cost?
Unfortunately, Apple didn't tell us how much parts and tools could cost as part of the self-service repair program. It's almost certain that the program will cost less than repairs at the Apple Store, where screen replacement costs up to $ 329 and battery replacement costs up to $ 69.
By looking at iFixit and other third-party parts stores, we can get an idea of how much parts could cost. High quality third-party screens average around $ 250, batteries $ 60, and camera lenses $ 50.
It is currently unclear whether Apple can offer these original parts at a lower price, but it makes sense. Since Apple already has the parts, there are no purchase costs.
What does Apple Self-Service Repair mean for the environment?
Apple's self-service repair will bring some pretty big environmental benefits. First and foremost, fewer devices are thrown away when they are easier to repair. This can help reduce e-waste, which is one of the main arguments in favor of having the right to be repaired.
The company also mentioned that it will recycle the old parts after repairs. Not only does that mean the parts aren't thrown away, but the materials are actually recycled into future devices.
Of course, the program will include some logistics – sending parts between Apple and the consumers. But the environmental benefits of self service repair far outweigh the associated logistics.
Apple is getting the ball rolling for the Right to Repair
As the right to repair movement spreads across the internet, most companies have publicly remained silent on the matter. Apple's announcement was certainly a surprise, but definitely a welcome one.
Since the company's new program is one of the few of its kind, Apple is definitely taking giant strides to make device repairs available to everyone. Whether you support the right to repair or note, we all agree that simpler repairs are better.
There is still some vital information about Apple's self-service repair program that is unclear that the company will make clearer in 2022. But Self Service Repair definitely sets the ball rolling for the right to repair – not just for Apple, but for all tech companies.
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About the author
(176 published articles)
Connor is a UK-based technology writer. After writing for online publications for several years, he now also spends time in the world of tech startups. Connor is primarily focused on Apple and news, has a passion for technology, and is particularly passionate about new technology. When he's not working, Connor likes to spend time cooking, various fitness activities, and a little Netflix with a glass of red.
From Connor Jewiss
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