Is your Chromebook active and refusing to start? There could be a variety of reasons why your Chromebook won't turn on.

Although a Chromebook is a simple device, troubleshooting can sometimes be tricky with few options for changing the operating system.

If your Chromebook won't start and you're looking for ways to fix it, you've come to the right place. But first, let's discuss a few reasons that can prevent a Chromebook from turning on.

Why won't my Chromebook turn on?

So you can start working right away, but your Chromebook won't move. You might see a black screen of death or your device might turn off immediately after you turn it on. The system might start up in Chrome OS, but you won't be able to sign in to your account.

Whatever the scenario, the result is the same: your Chromebook won't turn on, keeping you away from important work.

Here are the main reasons a Chromebook won't turn on:

  • There may be problems with the battery charger.

  • Problems with the internal hardware can occur.

  • Chrome OS issues.

  • External hardware interference.

Related: What is Chrome OS? Here is everything you need to know

How to fix a Chromebook that won't turn on

Especially when you want to give up a never-ending Chromebook, hopefully you can turn your Chromebook on in no time with these steps:

Make sure your Chromebook is charging

Find the little LED lights near the charging port on your charger to see if it's connected to your Chromebook. If you see a solid blue or orange light, it is a signal that your Chromebook is charging.

Let your Chromebook charge for at least 3-5 hours, then try turning it on again. If you don't see a light, try another charger. If the device still does not charge, the problem may be due to a defective charging port or internal battery.

Do a hard reboot

If your device turns on but the screen stays black, hold the Update + power Button to restart your Chromebook.

A hard reboot will clear your Chromebook's RAM or any other cache memory that might be preventing the operating system from booting.

Remove all attached USB devices

You should remove any devices connected to the USB ports, as external hardware can sometimes interfere with your Chromebook's startup process. Eject the devices, then try restarting your Chromebook.

Try to log in as a different user

A syncing problem between your device and Google Account can sometimes prevent you from signing in, even if your Chrome OS boots up. To isolate the problem, sign in as a guest or create a new user account for your Chromebook.

Remove apps from Google Chrome

You should remove any recently installed Google Chrome extensions, apps, and updates, especially if your Chromebook keeps crashing.

Related: How to Close Unresponsive Chromebook Apps

Update the operating system

Updating your Chrome OS to the latest version can be a godsend if your device turns on but keeps crashing.

Replace the internal battery

Only perform this step if you are familiar and familiar with the internal hardware of your device. To replace the battery, you can simply unscrew the back cover and change the battery.

Be aware that opening your Chromebook may void your laptop's warranty.

Powerwash your Chromebook

When you powerwash your Chromebook, you don't have to use a hose to wash it off! It simply means restoring it to the original factory settings. You can do this by accessing your Chromebook's settings through the Chrome browser.

In the browser, click the Chromebook menu button (the three vertically signed dots in the upper right corner) and select the settings. Scroll down and click Advanced. Scroll down again until you find the Powerwash Option at the bottom. Click on it and follow the instructions to powerwash your device.

If all else fails, give the manufacturer a call

If you've followed all of the above and still haven't had any luck when you turn on your Chromebook, contact the manufacturer. This is especially beneficial if your warranty is still intact, as you can have the Chromebook serviced for free.

However, if you didn't purchase a warranty or it has expired and you'd rather avoid paying high fees to repair your Chromebook, consider upgrading to a Google Pixelbook instead.

10 reasons why I chose the Google Pixelbook over a MacBook

Looking for a slim laptop? You will likely be considering a MacBook, but this is the reason why you should also be checking out the Google Pixelbook.

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About the author

Kinza Yasar
(39 articles published)

Kinza is a technology enthusiast, technical writer, and self-proclaimed geek who lives in Northern Virginia with her husband and two children. With a BS in computer networks and numerous IT certifications, she worked in the telecommunications industry before venturing into technical writing. With a niche in cybersecurity and cloud-based topics, she is happy to help clients meet their diverse technical writing needs around the world.

In her free time, she enjoys reading fiction, technology blogs, tinkering funny children's stories and cooking for her family.

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