It's usually a graphics card-related problem, but several fixes are available.

Windows 10 has a fair share of errors, and one of the problems your PC can experience is the "fatal video dxgkrnl error". This error usually occurs when your PC is using outdated graphics drivers.

However, there are other reasons why this error occurs as well. Fortunately, you need to apply some fixes and possibly fix them Video dxgkrnl fatal error on your pc.

1. Use Hardware Troubleshooter

One good thing about Windows 10 is that it comes with multiple troubleshooters. One of them is a hardware troubleshooter, which you can use to find and fix problems with your hardware devices.

If you are seeing "Video dxgkrnl fatal error" on your PC, it is worth running this troubleshooter to see what issues it can find and fix.

To do that:

  1. Open that Run Dialog by pressing Windows Key + R at the same time.

  2. Type the following into Run and press Enter:
    msdt.exe -id DeviceDiagnostic

  3. On the Troubleshooting hardware and devices Screen, click Next Button.

  4. Wait for the troubleshooter to find and fix problems with your hardware devices.

2. Repair Corrupt Files Fix

The most common reason for many Windows 10 problems is corrupted files. When core system files on your PC are corrupted, you might see the "Video dxgkrnl fatal error".

If so, use Windows 10's built-in corrupted files checker. This is a command you can run from Command Prompt to find and repair corrupted files on your computer.

How to use this command:

  1. Open the start menu, search for command prompt, and choose Execute as administrator.

  2. Enter the following command in the command prompt and press Enter:
    sfc / scannow

  3. Wait for the command to find and repair corrupt files on your PC. This can take a while.

3. Reinstall your graphics card drivers

Your Windows 10 PC uses the installed graphics card drivers to display items on your screen. If there is a problem or an error with these drivers, reinstalling them can resolve the problem.

Related: How to Check the Graphics Card on a Windows 10 PC

To reinstall the graphics card drivers:

  1. Press Windows Key + X and choose Device manager from the menu.

  2. Expand the Display adapter Device Manager menu.

  3. Right click your graphics card in the list and select Uninstall device.

  4. Follow the instructions on the screen to remove the drivers.

  5. Restart your PC.

  6. When your PC starts up again, open Device manager.

  7. Press the action Menu at the top and select Scan for hardware changes. This should find your graphics card and install the necessary drivers for you.

Alternatively, you can download the necessary drivers from your graphics card manufacturer's website. Manufacturers such as Intel, AMD, and Nvidia all offer their graphics card drivers for download on their websites.

4. Use System Restore

If you see the "Video dxgkrnl fatal error" after making a change on your PC, that change may be the culprit. If so, you can revert to a restore point that will undo all your changes up to the point's creation date.

You can use System Restore on your Windows 10 PC to go back to a point and do the following:

  1. Open the start menu, search for Create a restore pointand select the best match.

  2. Press the system recovery Button on the following screen.

  3. Choose Next on the first screen of the system recovery Magician.

  4. On the following screen, select a restore point to roll back to. Then click Next at the bottom.

  5. click Finished to start restoring your PC.

5. Switch off quick start

Fast Start in Windows 10 allows your PC to start up faster. This can sometimes cause problems with other items on your PC.

It's worth unchecking this option to see if it fixes your problem:

  1. to open Switchboard on your pc.

  2. click system and safety in the Control Panel window.

  3. Choose Energy settings on the following screen.

  4. click Choose what you want the power button to do in the left sidebar.

  5. click Change settings that are currently unavailable. This will allow you to make changes to the quick launch option.

  6. Disable the Enable quick start (recommended) Possibility.

  7. click save Changes below to save your changes.

  8. Restart your PC.

6. Update Windows 10

Running an older version of Windows 10 almost always guarantees problems. Your "Video dxgkrnl fatal error" could be the result of an outdated Windows system.

To fix this, go to the Settings app and update your PC to the latest version:

  1. Make sure you are connected to the internet.

  2. Press Windows key + I the open the settings App.

  3. click Update & security in the Settings window.

  4. Choose Windows Update from the left sidebar.

  5. click Check for updates in the right area.

  6. When you see available updates, click Install now install them.

  7. Restart your PC.

7. Reset Windows 10

If you still haven't been able to fix the "Video dxgkrnl fatal error", it might be a good idea to reset your PC. This will remove all of your configured setting options and restore the default values.

Related: How to Fix "There was a problem resetting your PC" error in Windows 10

You have the option to keep or remove your saved files when you start resetting your PC.

  1. Open that the settings App by pressing Windows key + I.

  2. Click in the settings Update & security at the bottom.

  3. Choose Restoration from the left sidebar on the following screen.

  4. In the right pane, click Getting started under the Reset this PC Section.

  5. Choose Keep my files when you want to reset your PC while keeping your files.

  6. Choose Remove all to remove all of your files as well as settings.

  7. Finish the reset process.

There are many ways to fix VIDEO DXGKRNL FATAL ERROR in Windows 10

If you are ever getting the "Video dxgkrnl fatal error" on your Windows 10 PC, don't panic. This problem can be fixed in most cases and all you basically need to do is apply a few standard fixes. Our guide above should help you with this.

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About the author

Mahesh Makvana
(294 published articles)

Mahesh is a Tech Writer at MakeUseOf. He has been writing technical guides for about 8 years and has covered many subjects. He loves teaching people how to get the most out of their devices.

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