The Deployment Image Servicing and Management (DISM) tool helps scan and restore the Windows system image, so it's a good feature to use every now and then. However, there have been cases where the corrupted files have interfered with the system's ability to perform DISM scans.
One of the most common DISM errors in such a case is DISM error 1392. If you encounter this error, let's examine some ways to fix it.
Use the Windows built-in SFC utility
The System File Checker (SFC) tool is built into Windows and can help restore damaged and corrupted system files. In fact, it is usually run along with Deployment Image Servicing and Management (DISM) to completely eliminate errors that may have been caused by missing files.
The SFC utility can be run from the command prompt:
Enter in the search bar of the Start menu cmd. Right-click in the search results Command Prompt> Run as administrator.
At the command prompt console, enter sfc / scannow and press Enter.
Wait for the scan to finish.
Close the command prompt and restart your computer.
After restarting your computer, try running the DISM utility again and see if the error persists. Most likely, SFC would have fixed any damaged or missing files that were responsible for DISM error 1392.
If running an SFC scan didn't fix the problem, most likely it will be a Check Disk (CHKDSK) scan. The CHKDSK utility has been around for a long time, and it just keeps getting better with each iteration of Windows.
Hard drive errors can very well cause error code 1392 to appear when running the DISM utility. This can be easily fixed by running an offline CHKDSK scan:
Enter in the search bar of the Start menu cmd, and right-click in the search results Command Prompt> Run as administrator.
Enter in the console chkdsk / offlinescanandfix and hit the Enter key.
Be patient as CHKDSK scans take a while.
When the scan is complete, exit the command prompt and restart your computer.
After the reboot, use the command prompt to run the DISM utility. Most likely you won't get the error again.
Scan for malware using Windows Defender
Errors like DISM error 1392 can also be caused by malware lurking on your computer. Computer viruses can change or delete system files as a whole. In some cases, they can also cause these files to behave abnormally.
Windows 10 comes with Microsoft Defender built in so you can use it to run a full scan to make sure there is no malware on your computer.
Scan for malware using Windows Defender
Click the Start button and then click the button Settings gear Left.
In the settings dashboard, click the Update & security Section.
Click in the navigation bar on the left Windows security.
Under Protection Areas, select the option Virus and threat protection.
In the new window, under Current threats, click Scan options.
Select Full Scan and then click Scan now.
Wait for the scan to finish. If Windows finds a virus, you will be notified.
After the scan finishes, run DISM again to see if the error persists.
Disable your antivirus software
Given the previous entry, this may seem counter-intuitive. However, antivirus software has been known to interfere with Windows functions, especially third-party ones.
To rule out this as the cause of DISM error code 1392, it is best to disable it before running the DISM utility again.
How to turn off Windows Defender
Click the start menu and then open the settings.
In the Settings Dashboard, click Update & security.
Navigate to Windows security via the navigation bar on the left.
Under Protection Zones, click Virus and threat protection.
Click in the new window Manage the settings under Virus and threat protection settings.
counter Real-time protection to OUT.
Close the window and try running the DISM utility again.
Make sure to turn real-time protection back on after running the DISM utility. To further improve security, reconfigure Windows Defender to protect your computer.
How to disable third-party antivirus software
Given the sheer number of antivirus providers in the market, the process can be slightly different for different software products.
Usually, these antivirus solutions can be easily disabled by right-clicking the icon in the system tray and then clicking. choose Deactivate protection.
Use an alternate method to run the DISM utility
If none of the fixes listed above work, you should try running DISM in combination with the Windows Media Creation Tool.
This tool downloads the latest version of Windows in the form of an ISO file. A modified DISM command line allows your computer to repair the disk image by comparing it to the ISO file to detect errors.
This method can take a while, so patience is key.
Create a Windows ISO file using the Media Creation Tool
Download the Windows Media Creation Tool from the Microsoft official website.
Run the tool and accept the license agreement.
Select on the next screen Create installation media for another PC. click Next.
In the following screen, disable that Use the recommended settings for this PC Check box. click Next.
Choose ISO file Option and click Next.
Choose a download location. Make sure to remember because you will need it later.
Wait for the download to complete.
After the download is complete, navigate to the ISO file on your computer and double click on it to mount it.
Run the modified version of DISM
After mounting the ISO, use the Start menu search bar to search for command prompt, and execute as administrator.
In the console, enter:
DISM / Online / Cleanup-Image / RestoreHealth /source:WIM:X:SourcesInstall.wim:1 / LimitAccess
Remember to replace X with the name of the hard drive partition you downloaded the ISO to. For example, if you downloaded it to the C drive, replace X: with C: .
Wait for the DISM scan to finish.
Error code 1392 should not occur when running this modified version of DISM. In fact, after the scan is complete, all subsequent executions of the DISM command should also be error-free.
If the method doesn't work, try reinstalling Windows from scratch using the Reset this PC Option under Start> Settings> Update & Security> Recovery. Make sure you back up important data before doing this.
Fixed dreaded DISM error 1392
DISM Error 1392 is a little cryptic and doesn't give you a lot of information on how to fix it. However, there are many strategies that you can use to fix the problem and hopefully get rid of this annoying error once and for all.
Aside from DISM, there are many other CMD commands that you should be aware of that will make your life easier.
15 Windows Command Prompt (CMD) Commands You Need To Know
Command Prompt is still a powerful Windows tool. Here are the most useful CMD commands every Windows user needs to know.
About the author
(111 published articles)
Manuviraj is a feature writer at MakeUseOf and has been writing about video games and technology for over two years. He is an avid gamer who also spends his free time browsing and reading his favorite music albums.
By Manuviraj Godara
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