The program gives smaller repair shops access to all of the parts they need to repair Apple devices.
Apple's Independent Repair Provider program is expected to be available in over 200 countries this year. That's practically every country where Apple products are for sale. According to a press release from Apple, there are now more than 1,500 independent repair providers available to customers in the US, Canada and Europe.
Apple only launched this repair program in the US in August 2019 and made its global expansion incredibly fast. The expansion was extended to 32 additional countries in 2020. This latest addition is by far the largest for the independent repair provider program.
The program gives smaller repairers access to the same genuine Apple parts, training, and resources as repair manuals and diagnostic tools available from Apple stores and Apple Authorized Service Providers.
This allows them to perform out-of-warranty repairs such as: B. Repairing cracked displays on iPhones and other common problems. From a customer perspective, this means there are more places than ever to get Apple-approved repairs that meet Cupertino company's standards.
"Participation in the Independent Repair Provider Program has been a huge benefit for my business, my employees and customers," said Scott Baker, owner of Mister Mac, a repair facility in Wimberley, Texas, in Apple's press release. "Since joining, we've had great support from Apple and we've been able to provide the same level of service to our customers. It actually got our city excited."
All participating repair shops benefit from free training from Apple. Participation in the Independent Repair Provider program is free. Repair shops just need to agree to have an Apple-certified technician perform the fixes.
New countries on the list
The new countries that will offer the chance to become an official independent repair service provider from the week of March 29th include:
Afghanistan, Australia, Bangladesh, Bhutan, Brazil, Brunei Darussalam, Cambodia, Cook Islands, Fiji, Guam, Hong Kong, India, Indonesia, Japan, Korea, Laos, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal, New Zealand, Pakistan, Papua -New Guinea, Philippines, Russia, Saudi Arabia, Singapore, South Africa, Sri Lanka, Taiwan, Thailand, Tonga, Turkey, United Arab Emirates, Vanuatu and Vietnam.
A large number of others – listed on the Apple website – will be released later this year. This should mean that users can find consistency of Apple service anywhere, at least when it comes to quality of repairs, no matter where in the world they are.
Hopefully this, in turn, should help extend the life of your expensive Apple devices.
Apple is adding repair values to iPhones and MacBooks in France
Apple's French website now includes details on the repairability of certain products. This should correspond to a new law.
About the author
(115 articles published)
Luke has been an Apple fan since the mid-1990s. His primary interests in technology are smart devices and the interface between technology and the liberal arts.
From Luke Dormehl
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