6 Methods to Repair the “Unknown USB Gadget (Gadget Descriptor Request Failed)” Error in Home windows 10

If Windows 10 doesn't recognize your USB drive, here's how to fix it.

When you connect a USB device to your PC, the USB device descriptor helps identify the connected device and determine which device driver to load.

If the description of the USB device error does not work, your PC does not recognize your connected USB device. You will receive an error message that says "Unknown USB device (device descriptor request failed)".

If you encounter this error, read on to find out how to fix the unknown USB device error on Windows 10.

What is causing the unknown USB device error?

The error "Unknown USB device (Device Descriptor Request Failed)" can occur due to hardware or system-specific problems. There are several reasons for this error:

  • Your last software update had problems and damaged the USB drivers.

  • There was an error replacing some parts of your PC.

  • You made a mistake while configuring the settings for your PC's USB drivers.

  • The USB connection is defective.

  • The USB device is damaged, damaged, or infected with malware.

  • The USB drivers are damaged or out of date.

  • The BIOS system needs to be updated.

Now that you know what is causing this error, there are six ways to fix it.

1. Quick fixes

Before you can try some of the detailed methods in this article, here are some quick tricks you can try:

  1. Try restarting your PC and see if that solves the problem.

  2. Try plugging your USB device into a different USB port. If this fixes your problem, the USB port you originally used is most likely defective.

  3. Connect your USB device to another computer. This will help you determine if the USB device is damaged or your system drivers are having problems.

  4. Disable the Windows quick start setting. This setting will start your PC quickly and can cause various problems with your PC's performance. Disabling and restarting the PC can help.

If these quick fixes don't resolve these issues, move on to the next method.

2. Scan your PC for hardware changes

The next method you can try is to scan your PC for hardware changes. When the scan is complete, your PC will be able to detect the connected USB device.

  1. Plug the USB device into your PC.

  2. Open Device Manager by pressing Windows Key + X. and select Device manager.

  3. In the Device Manager header menu, click action Tab and select Scan for hardware changes from the list.

Wait for the system to detect any hardware changes and see if that fixes your problem.

3. Reinstall the USB drivers

Faulty USB drivers can cause this error. To fix this problem, you need to uninstall that Unknown USB device (device description error) Drivers and reinstall them.

  1. Open Device Manager by pressing Windows Key + X. and select Device manager.

  2. Expand the Universal serial bus controller Section.

  3. Right click on Unknown USB device (device descriptor request failed) Driver and choose Uninstall device.

When you have finished uninstalling the drivers, restart your system. This will automatically reinstall the USB drivers and should help fix the error.

4. Update the generic USB hub drivers

If the previous method didn't work, you can try updating that one Generic USB hub Driver. There is a chance that this USB driver is out of date and the reason why is causing problems. Here's how you can update the generic USB hub drivers.

  1. Open Device Manager by pressing Windows Key + X. and select Device manager.

  2. Expand the Universal serial bus controller Section.

  3. Right click on Generic USB hub Option and click on the Update driver Possibility.

Select in the new window Automatically search for drivers.

Your PC searches online for compatible drivers. After the update is complete, connect your USB device and see if that solves the problem.

You can also use Windows Troubleshooter to resolve the "Unknown USB device" error. This is a built-in Windows 10 tool that you can use to check for and fix various system problems.

  1. Open the troubleshooting by typing Troubleshooting in the start menu search bar and select the best match.

  2. Choose Hardware and devices, then choose Run the troubleshooter to start the troubleshooting process.

When the process is complete, close Troubleshooter and restart your PC to implement the fixes.

6. Disable the USB Selective Suspend setting

Another method that you can use to fix your problem is to turn off the USB selective interrupt setting.

  1. Open the Control Panel by typing Switchboard in the Windows search bar and select the Best hit.

  2. Navigate to System and security> Power options> Change plan settings.

  3. In the window that appears, select the option Change the advanced power settings Possibility.

  4. By doing Energy options Screen, find and expand the USB settings.

  5. Expand the USB selective suspend Setting and deactivating the two Battery powered and Plugged in Options.

  6. click Apply and then click OK.

Restart your PC for these changes to take effect. Connect your USB devices and see if that solves the problem.

How to Fix Unknown USB Device Error Easily

The "Unknown USB device (device descriptor request failed)" error should be resolved by now. It's a frustrating mistake, but most USB problems will be resolved after reinstalling the USB drivers.

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About the author

Modisha Tladi
(14 articles published)

Modisha is a tech content writer & blogger who is passionate about new technologies and innovations. He enjoys researching and writing insightful content for technology companies. He spends most of his time listening to music and also enjoys playing video games, traveling, and watching action comedy films.

By Modisha Tladi

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