After almost a year of beta testing, the latest version of Windows 10 is finally available, but not every computer is ready for it yet.
There are still some issues with the Windows Update of May 10, 2020, which may result in your PC not finding it in Windows Update or not installing it at all. After problems with previous versions of Windows 10, all of this is intentional as Microsoft's rollout takes a "measured approach".
The Windows Update of May 10, 2020 will only be installed on your device via a Windows update if Microsoft is sure that you will have a good experience. Here's a look at some things that may hold it back.
Microsoft has detailed some of the known issues with the May 10, 2020 Windows update. Many of these issues have been reported by users in the past 30 days and are part of the reason that the update may not be installed on your device.
If this is the case with your device, Microsoft uses a so-called "compatibility lock" for protection. It blocks the update so as not to cause the problems we are going to describe, some of which are of particular concern to gamers.
The first relates to drivers for Nvidia display adapters. Microsoft states that there may be problems with the Windows 10 May 2020 update if you are using an Nvidia GPU with drivers below 358.00. This may result in a stop error showing a "blue screen of death" during the update process. Microsoft is investigating the problem and says it is working with Nvidia on a solution.
A second problem concerns mouse and keyboard input when playing. Microsoft notes that the Windows 10 May 2020 update may cause some players to lose mouse input when playing certain titles. This is due to games and apps that use GameInput Redistributable, which is bundled or installed as part of the Xbox Game services in Windows 10.
Finally, there is a problem with variable update rates that do not work as expected on certain devices with integrated Intel graphics in the May 2020 update. According to Microsoft, you won't get variable refresh rates when using a monitor with a variable refresh rate in games with DirectX 9. Microsoft is working on a fix with Intel again and is investigating this.
There is no schedule for a solution to any of these problems.
Problems with surface devices
Riley Young / Digital Trends
There have also been issues with the latest Microsoft Surface devices, including Surface Pro 7 and Surface Laptop 3. Issues include issues with always-on connections. According to Microsoft, affected devices have more than one Always On-capable network adapter. The problem leads to unexpected shutdowns or restarts. A fix is coming and could land in mid-June.
In addition to the issues with Surface devices and games, there are a total of seven more that will stop the May 2020 update for you. These range from difficulties connecting to more than one Bluetooth device, Conexant ISST audio drivers, to stop errors with Thunderbolt docks and more. You can view the full list on the Microsoft website and check the page to see if and when all of these issues have been resolved.